How to Order from Surehatch:

Placing an order with Surehatch is very quick and easy. We provide excellent customer support and any questions or comments can be e-mailed to sales@surehatch.co.za or phone us on +27 72 231 5498 (072 231 5498) - Mon to Fri, 09:00 to 17:00. We will gladly assist you in making the right decision.

Follow the easy steps below to place an order:
Step 1:
Send an e-mail to sales@surehatch.co.za or call us on 072 231 5498 (+27 72 231 5498) for more info on the products that you would like to purchase.

Step 2:
We will swiftly e-mail you the order form, price lists and banking details.

Step 3:
After deciding which products you would like to buy, complete the order form and deposit the relevant funds. If you require a Pro-Forma invoice we will gladly e-mail one to you.

Step 4:
Fax or e-mail the completed order form and proof of payment to sales@surehatch.co.za or fax to 0866 189 430 (+27 866 189 430)

Delivery:
As soon as we receive the order form and payment we will process your order. We normally send the goods within 2-5 working days from receiving payment. Delivery time depends on your location.

Surehatch Money Back Policy:
With our unique Surehatch Money Back Policy you can buy with confidence. Each and every purchase you make carries our No-Questions-Asked 100% Money Back Guarantee. If you’re not 100% satisfied with your purchase, send it back and we’ll refund you!

Surehatch After-Sales Service:
Surehatch offers excellent after-sales service. We will gladly assist you by providing you with the necessary information in order to use your incubator to its maximum potential. If any problems occur whatsoever after you have bought your incubator you may contact us at any time. Surehatch has an extensive network of dealers and agents across the world that will be able to assist you if needed. We take care of our clients every step of the way. We treat all our clients equal and will always do our utmost to provide you with the best possible after-sales service. Unlike our competitors we don’t just perform when the sale gets made, but rather continue to perform even after the sale has been made in order to establish happy lifetime clients.

Surehatch 2 Year Guarantee:
Surehatch only uses the best parts to assemble its egg incubators. We make use of the most durable materials available on the market and pride ourselves on the quality of our egg incubators. All our egg incubators carry a full 2 year guarantee. If anything breaks or malfunctions within 2 years we will send you a replacement part at no cost to you. We very seldom have problems or malfunctions with our incubators as we build them to last a lifetime. All our egg incubators are designed to be serviced easily with only minor technical knowledge needed. If problems occur with your incubator after the 2 year guarantee we will gladly assist you with repairing the unit at a marginal cost to you.

 

Buy with Confidence, Buy an Original Surehatch Egg Incubator!